The Donald and Nancy Light Technology Literacy Lab

Monday through Friday, 9:30 a.m. to 4:30 p.m.

Our well-appointed and roomy Tech Lab welcomes you with brand new PC’s and MAC computers. Stop by to check your email, get some work done, connect with friends and family, or surf the web.

Tech assistance is available two ways: in-person on Thursdays, from 2:00 to 4:00 p.m., and virtually, Monday through Friday.

If you need technology assistance — fill out a request form HERE or email your request to tech@princetonsenior.org. Or leave a message at 609.751.9699.

PSRC’s Technology Lab offers free help with your digital devices. Our proficient and patient volunteers are familiar with Apple, Windows, and Android devices, and they will be happy to help you with your laptop computer, tablet, smart phone, or eBook reader. They can also show you how to search for information on the internet, use email, format a document, set up a spreadsheet, or prepare a presentation. And we have desktop computers you can use whenever our offices are open. Registration is encouraged; there is no fee.

The Tech Lab staff also offers classes frequently — check our calendar for upcoming classes.

TECH NEWS 

• This Month’s Computer Guru

TIPS & TRICKS 

• Restart Your Devices Weekly – Restarting your computer, tablet, and smart phone every week will help keep them running trouble-free
• Updates are Important! – Don’t ignore the updates that Microsoft, Apple, and Google sent to your Windows, Mac, iPhone, and Android mobile devices. They are not only important features; they also fix security “holes” that keep you safe.

IMPORTANT LINKS

Apple Support — official Apple support website for information and how-to articles
Windows Support — official Microsoft support website for information and how-to articles
Microsoft Office Support — official Microsoft support website
Download Adobe Reader — This page automatically senses the type of system you have (Mac or Windows) and defaults to the right one.
Download Firefox
Download Google Chrome
Microsoft 365 (formerly called Office 365) — You can see the options and buy Office 365 on this page.
OpenOffice (Apache) — a free alternative to Microsoft Office

ARTICLES & INFORMATION

Computer Guru articles

Security Tutorial

Zoom Step-by-Step Instructions:

PC, Laptop, Desktop — If you are installing Zoom on a PC — laptop or desktop — please click HERE for instructions.

Mac Laptop or Desktop — If you are installing Zoom on a Mac — laptop or desktop — please click HERE for instructions.

iPad, iPhone, or Android Tablet — If you are installing Zoom on an iPad or iPhone or Android tablet — please click HERE for instructions.

Zoom Tutorial — For an easy-to-follow tutorial on how to join a Zoom meeting, please click HERE.

Key Tips for Zoom Meetings:

• Click the Zoom link in the invitation to familiarize yourself with the controls. This link is located under the Join Zoom Meeting heading in the invitation.
• If you have trouble with audio or video on Zoom, please do not give up! You can always use the conference call option in the invitation. “Dialing In” is not ideal, but it will still help you stay connected.
• Try to remember to mute your microphone when you are not speaking — and “un-mute” yourself when you’d like to speak. This will cut down on the interference and background noise.
• Use the chat feature to ask questions and connect with others.
• When possible, good Zoom etiquette calls for you to use video. The power of this technology is the ability to “see” one another and promote connection. Unless there is a compelling reason to not use video (beyond, “I’m having a bad hair day”), please be sure to click “start video.”

Remember — our tech team is here to help — fill out your request HERE or email tech@princetonsenior.org and provide your name, contact telephone, and nature of your question.